- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors - Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure - Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures - Replaces empty draught beer kegs as may be required - Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures  - Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures - Wipes counter areas, sinks and floors as required to maintain a clean and safe work station - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards

- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation

SHIFT WILL BE 8P-430A OR 10P-630A, including weekends. Days off will be determined, but will be during the week.  Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program

Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program

ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including but not limited to, picking up litter, emptying wastebaskets, cleaning ashtrays and the removal of garbage, alcoholic and non-alcoholic beverages.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel. 

ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including but not limited to, picking up litter, emptying wastebaskets, cleaning ashtrays and the removal of garbage, alcoholic and non-alcoholic beverages.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel. 

SUMMARYAdheres to casino and government policies and regulations regarding table games.  Prepares and supervises games during shift. ESSENTIAL DUTIES AND RESPONSIBILITIES- Must convert all cash transactions into cheque.- Check the layout to ensure that the betting is not over the table limit or under the minimum.- Shuffle and deal cards.- Pay winning bets and collect losing bets.- Remain aware of the amount that people are betting.- Total hands quickly and accurately always remembering what the dealer has.- Protection of dice, keep dice in sight at all times.- Notify the floorperson/boxperson of any irregularities.- Keep the pace of the game as fast and smooth as possible without running over the base dealers or customers.- Call the dice in a clear and informative manner.- Observe all payoffs and collections on the base where the dice are landing.- Correct any errors the base has made.- Book, setup, and payoff all bets in the proposition box and any one time bets.- Protect the layout.- Observe all customer bets.- Insure that bets are within rules and limits allowed.- Book, setup, and pay all dealer handled bets.- Change currency for gaming tokens.- Notify Floorperson or Boxperson immediately of any irregularities or any customer requests which are outside of a dealer's authority or knowledge.- Provide customers with information on how to play the game if desired.- Decide on whether or not to book or not book a late bet.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.

SUMMARYAdheres to casino and government policies and regulations regarding table games.  Prepares and supervises games during shift. ESSENTIAL DUTIES AND RESPONSIBILITIES- Must convert all cash transactions into cheque.- Check the layout to ensure that the betting is not over the table limit or under the minimum.- Shuffle and deal cards.- Pay winning bets and collect losing bets.- Remain aware of the amount that people are betting.- Total hands quickly and accurately always remembering what the dealer has.- Protection of dice, keep dice in sight at all times.- Notify the floorperson/boxperson of any irregularities.- Keep the pace of the game as fast and smooth as possible without running over the base dealers or customers.- Call the dice in a clear and informative manner.- Observe all payoffs and collections on the base where the dice are landing.- Correct any errors the base has made.- Book, setup, and payoff all bets in the proposition box and any one time bets.- Protect the layout.- Observe all customer bets.- Insure that bets are within rules and limits allowed.- Book, setup, and pay all dealer handled bets.- Change currency for gaming tokens.- Notify Floorperson or Boxperson immediately of any irregularities or any customer requests which are outside of a dealer's authority or knowledge.- Provide customers with information on how to play the game if desired.- Decide on whether or not to book or not book a late bet.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.

- Responsible for proper scheduling to ensure a clean, safe and healthy working environment  - Responsible for all labor and inventory control costs  - Responsible for controlling company assets  - Responsible for adherence to all safety regulations - Responsible for hiring, training and development of employees - Responsible for the maintenance and preventive maintenance of all kitchen and dish room equipment. Maintain the stocking and correct inventory of chemical products - Responsible for the upkeep of proper tools  - Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Executes and Audits supplies and inventory items insuring cost controls - Responsible for monthly china, glass, flatware and utensil inventories  - Responsible for ordering china, glass, flatware and utensils when supplies reach below par levels  - Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free - Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed - Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Supports safety and accident prevention programs (knife handling, proper lifting)  - Monitoring/implementation of garbage separation and disposal as per standards  - Accountability for all kitchen staff for day to day operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation - Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction   - Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues  - Presents oneself as a Credit to Company and encourages others to do the same  - Communicates variances from established standards to Food & Beverage Director  

ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner.- Conduct visual, manual or auditory inspections and testing of machinery, equipment or structures as needed.- Identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used.- Repair machinery, equipment or structures through dismantling and rebuilding including replacement, removal, installation or fabrication of new, used or refurbished parts.- Perform preventive maintenance on machinery, equipment and structures including but not limited to cleaning and lubricating parts, shafts, bearings, gears and other machinery, equipment or structural parts.- Undertake complex electrical workshop functions including but not limited to installing, maintaining, replacing, connecting, disconnecting and repairing electrical or mechanical apparatus, including but not limited to transformers, wiring, electrical or electronic components, relays, metering and indicating devices, switches, substations, switchgear, cabling systems, heaters, appliances, circuits, wire panels, transformers, light units, light switches, 277V lighting, 110V and 208V1 phase, 208V and 480V3 phase electrical circuits, and outlets or fixtures, including changing light bulbs as needed.- Clean and maintain HVAC systems, heaters, air conditioning units, air handling units, filters, belts, coils, ducts and all components contained in or related to such units through inspection, diagnosis, analysis, repair, replacement or installation of electrical or mechanical components, wires, panels, circuits, motors, or other parts including cleaning, maintaining and lubricating.- Install, maintain, replace, and repair plumbing including but not limited to fabrication and installation of new sewage and water lines whether for regular maintenance or repair or for the purpose of installing new equipment or fixtures, toilets, wash basins, sewage discharge lines, sinks, dishwashers, appliances, ruptured or leaking lines, and clogged toilets or drains including cutting, threading, bending pipes, assembling and installing pipes, valves and fittings and joining pipe sections and securing pipes.  - Maintain, repair and replace ceiling tiles and structures.- Operate and utilize machine tools and equipment including but not limited to tools such as power lift, power washer, sweeper, landscaping tools and equipment, lathe, grinder, drill, milling machine, cutting torch, and welding equipment to repair or fabricate parts, fixtures and tools.- Lay out, assemble, install, repair, replace, fabricate and maintain pipe systems and related hydraulic and pneumatic equipment including but not limited to gauges, valves, pressure regulators and related equipment, parts or machinery.- Perform basic carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber and manufactured board or other building materials and mark out, cut and shape pieces using saws, chisels, planes, power tools and woodworking machines.- Perform basic metal works such as layout, assembly and dismantling operations, fabrication and installation of projects involving acetylene, MIG (wire welding) and arc welding, fastening, bolting, soldering or spot welding, and operate power hammers, presses or other cutting and shaping tools and machines.- Perform basic locksmithing tasks as needed including repairs or maintenance of locks, door handles, and door closures.- Repair and maintain the physical structure of the facility and its contents or related components by performing miscellaneous tasks such as painting, scraping, furniture repair, gluing, fabricating and cleaning. - Perform tasks to ensure the attractive and safe physical appearance of the facility such as snow removal, and cleaning, sweeping, debris removal or power washing sidewalks, drives, parking areas and garage.- Repair and maintain equipment or machinery used in all facets of operations including EVS equipment.- Perform repairs or maintenance as necessary to ensure that the facility complies with OSHA, fire and safety standards.- Perform functions as necessary to ensure the facility remains balanced and floating.- Respond to facility maintenance needs as requested by other departments including but not limited to fitting hinges, locks, catches, drawers, shelves, moving furniture, equipment and supplies, and hanging or installing signs, blinds, shutters.- Assist with landscaping duties, snow and debris removal and warehousing functions.- Assist in emergency functions and procedures.- Ensure supplies are stocked as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. - Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. - Follows established quality assurance procedures to ensure acceptable health department and customer service standards.- Responds to guest needs and reports problems to Manager. - Assists Manager with administrative duties, as assigned.- Assists in conducting pre-shift meetings to relay pertinent information on assigned shift. - Assists in cleaning and reset of F&B Outlet as necessary during assigned shift. - Monitors appearance of food/beverage served and communicates deviations in accordance with established standard.- Assists in cross training of team members while encouraging, reinforcing and supporting peers and team. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.

SUMMARYThis position will be responsible for assisting in the management of a food and beverage outlet.  This position is responsible for the control and accountability of revenues, expenses and inventories and will ensure proper preparation of accurate records.  This position will directly supervise food and beverage team members and must be willing to work a flexible schedule to include all shifts, weekends and holidays. 

Work hours are approximately 5p-12a Wednesday - Friday ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.- Prepare, display, sell and serve food products to customers.- Operates all necessary kitchen equipment in the outlet, in a safe and responsible manner- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting). - Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register or point of sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, display cases, refrigeration units, and beverage machines.- Ensure supplies are stocked as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any reasonably requested job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel.

SUMMARYAdheres to casino and government policies and regulations regarding table games.  Prepares and supervises games during shift. ESSENTIAL DUTIES AND RESPONSIBILITIES- Must convert all cash transactions into cheque.- Check the layout to ensure that the betting is not over the table limit or under the minimum.- Shuffle and deal cards.- Pay winning bets and collect losing bets.- Remain aware of the amount that people are betting.- Total hands quickly and accurately always remembering what the dealer has.- Protection of dice, keep dice in sight at all times.- Notify the floorperson/boxperson of any irregularities.- Keep the pace of the game as fast and smooth as possible without running over the base dealers or customers.- Call the dice in a clear and informative manner.- Observe all payoffs and collections on the base where the dice are landing.- Correct any errors the base has made.- Book, setup, and payoff all bets in the proposition box and any one time bets.- Protect the layout.- Observe all customer bets.- Insure that bets are within rules and limits allowed.- Book, setup, and pay all dealer handled bets.- Change currency for gaming tokens.- Notify Floorperson or Boxperson immediately of any irregularities or any customer requests which are outside of a dealer's authority or knowledge.- Provide customers with information on how to play the game if desired.- Decide on whether or not to book or not book a late bet.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.

SUMMARY Clean and supply 15 guest rooms daily to meet property standards and organize and stock cleaning cart. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. ESSENTIAL DUTIES AND RESPONSIBILITIES - Check climate control, lights, and alarm clock, making adjustments to correct irregularities or report broken items to the Call Center.- Tidy room in a variety of ways such as emptying trash containers, ensuring remote for TV works, drawing sheers.- Check room supplies and replace items such as soap, shampoo, writing paper, pens, and tissues.- Strip the beds and load soiled linen on cart.- Change bed pads if soiled.- Replace soiled linens, and provide supply of laundry bags and slips.- Make beds according to the hotel standards.- Make up roll-a-ways before being removed from the room.- Clean glass surfaces such as mirrors and shower walls.- Dust rooms including fixtures and clean vents.- Clean ashtrays and replace matches.- Vacuum carpets, including moving furniture and reporting stains to the housekeeping department.- Replace bottle tops of items in the bathroom and replaces used glasses.- Clean and dry wash basins, fixtures, and pipes under basins.- Clean shower heads and tiles.- Clean and scrub bathtubs.- Clean toilets and replace toilet rolls and tissues.- Sweep and wash bathroom floors.- Sign in and out for keys, radios or pagers on housekeeper key and pager issue sheet.- Report and deliver lost and found items to the housekeeping office.- Verify status of room on Assignment Sheet and note discrepancies.- Complete room tidies when checking rooms at end of shift and passes assignment sheet to the Housekeeping Manager.- Return carts to Linen Room, restock supplies used and report shortages to the Housekeeping Manager, and return basket, cleaning supplies, bucket, and master keys to P.M. Manager at the end of the shift.- Complete special cleaning projects as assigned by Housekeeping Management.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

- The incumbent on this position is responsible for accurate accountability of the cashier department activity - Performance in this position must be pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MiL and chip bank - Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Assistant Supervisor or above - This position must be able to perform Cashier duties as needed - Understands department objectives, standards, and guidelines - Posses thorough knowledge of casino policies for all cashier areas - Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork - Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers - Verify all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/Audit - All internal customers must be treated with prompt, courteous and friendly service - Be flexible with your schedule and be willing to assist in any cashiering area as needed and instructed to do so by the Cashier Lead/Supervisor on duty - Ensure accurate compliance with E-MTL/MiL paperwork and entry         - Process table fills and credits per requests - Process Poker Room transactions - Perform the duties of front line cashiers as business demands - Perform check cashing transactions - Thorough knowledge of the paid in/out guidelines - Work with Vault to ensure timely process of buys

Essential Duties And Responsibilities:  - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.- Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.- Work in conjunction with other departments on an as needed basis.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Adheres to all company, state, and regulatory policies and procedures.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, hotel, spa, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots.- Maintain slot accounting system.- Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports on all deviations from procedures and/or IC’s found in daily audits.- Maintain credit card terminal reports and statements- Report and maintain daily revenues from all outlets- Complete Complimentary Allocation- Process advance payments for Banquet events- Maintain Micros reports- Maintain all inventory accounts- Prepare and submit monthly journal entries- Assist in maintaining compliance with the Internal Control System- Perform other projects and duties, as assigned.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Perform any reasonable request made by your supervisor or any management personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits.- Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor. Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc Provide special assistance to disabled patrons as necessary.- Assist with table and slot drops.- Observe hard count crew doing the slot drop and transports tokens to hard count room. Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities.- Serve as dispatcher.- Dispatch other officers to various assignments and maintains activity log sheets.- Watch and record monitors.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards.- Occasionally, strenuous physical activity is required.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel. 

- Perform preventative maintenance:  clean, inspect, adjust, and test various machine parts. - Perform floor maintenance:  trouble shoot and repair machine malfunctions and system problems as they occur during gaming. - Assist floorpersons or equivalent with malfunctions and answer floor calls. - Perform machine conversions:  install kits in machine cabinet and computer processor board, and verify paytable and reel stops.- Assist customers with questions and complaints regarding slot machines. - Provide answers and explanations, and rectify problems as appropriate. - Work on special projects as assigned. - Assist with every phase, from layout to installation. - Assist in maintaining adequate stock of parts necessary for repairs. - Order as needed and check in incoming parts. - Perform shop maintenance:  trouble shoot and repair electronic circuit boards, test and adjust loaner units, reprogram progressives and messages, etc. - Meet department uniform, appearance and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Any reasonable request made by your supervisor or any management personnel.